Terms & Conditions

Receipt of any deposit monies and/or booking forms constitutes acceptance of all current booking conditions.

1. A Deposit of 30% of the weekly rental is payable. If the booking is made less than 6 Weeks before the commencement of the holiday, payment must be made in full together with the security bond. The balance must be paid at least 6 weeks before the holiday begins. Non payment of balance monies when due, will constitute cancellation of the holiday and forfeiture of the deposit.

2. The Hirer is fully responsible for the property. If there is any damage or items missing from the property please inform us before you leave. It enables us to leave every property clean and fully equipped each week. The hirer must leave the property in the state of cleanliness and general order in which it was found. An additional charge will be made if extra cleaning is required as a result of the property being left in a dirty condition upon the hirers departure.

3. The hire of the property starts from 3.00pm on the day of arrival until 10.00am on the day of departure.

4. The total number of people on the booking form must not be exceeded. We reserve the right to terminate Hire immediately without refund if numbers are exceeded.

5. In the course of their duties, Castlerigg Manor personnel or their representatives reserve the right to enter the property at any time. Where possible, guests will be given ample warning.

6. If you need to cancel your booking, please let us know immediately and confirm in writing. If the cancellation is prior to 6 weeks before the arrival date of your stay the deposit and booking fee will be non refundable. If the cancellation is within 6 weeks the full amount of monies paid will be retained by Castlerigg Manor.

7. If for any reason the property becomes unavailable you will be informed immediately and fully refunded.

8. Liabilities. Castlerigg Manor as the owner of the property accepts no liability to any person or member of a holiday booking for any personal injury, sickness, loss or damage to property however sustained or caused, nor for loss or theft of property and/or money. No discounts/refunds will be made for electrical or mechanical failure of any kind, however, we promise to make every effort to have any such failures corrected as soon as possible

9. Personal belongings are at hirer's risk at all times. NO responsibility can be accepted for loss or damage to any car or its contents.

10. Damages and complaints must be reported to us immediately. When Your Holiday Is Over It Is Too Late, While every effort is made to ensure that descriptions, advertisements or representations are made in good faith, we will not be liable for any representation made by an employee or by any other on our behalf. No special condition, exception, modification or liability will be accepted on behalf of Castlerigg Manor unless it is confirmed by them in writing.

11. Under no circumstances are pets allowed in the property and all internal areas are non smoking